Shipping

U.S. SHIPPING 

Orders ship from Seattle, Washington. We ship Monday - Friday and do our best to process orders as quickly as possible. Typically shipments are processed within 24 hours of when you place your order. Please note our shipping cut off time of 10:00AM Pacific Time. Any order placed before 10AM should ship the same day, orders placed after this time will ship out the following business day.

We collect taxes on orders placed in the state of Washington. Orders shipping outside of Washington will not be charged US Sales Tax.

All orders ship via FedEx or USPS. 

Standard Shipping takes between 5-8 business days for most locations. Delivery day is not guaranteed. Typically these shipments are sent either USPS Ground Advantage or Fedex Smart Post based on shipping location and package weight. 

Expedited Shipping takes between 2-3 business days for most locations. Delivery day is not guaranteed. Typically these shipments are sent out Priority Mail or Fedex 2 Day depending on location. 

Our orders ship from Seattle, WA. Please review the Fedex SmartPost map for shipping time estimates around the USA. The map below offers an estimate of transit time from when the packaged is shipped to when it will arrive.  

Please note these times are estimates and are business days which do not include weekends and/or holidays.

Tracking numbers are emailed once the order has been shipped. Please note that orders placed during sale periods or holidays may incur an additional 1-2 business days to be processed. 

SHIPPING TO A HOTEL

We understand that sometimes it is advantageous to ship your order to a hotel. Let the hotel know you will be receiving a package and ask how they would like the package to be addressed. In most cases, the displayed shipping times shown are estimates. They are not a guarantee. Please allow an additional 2 days when shipping to a hotel. Due to their internal processing, you may not receive the package the day it arrives.

If your order arrives after you have departed, the return of the product is your responsibility. Most hotels will refuse shipments for guests who have checked out, but this is not guaranteed. Refused shipments are often a slow process with the carrier and may take up to 3 weeks to arrive back to the sender. Check with your hotel to determine their policy. 

SHIPPING INTERNATIONALLY

At this time we only ship outlet orders within the United States.